Emergency: Call (503) 786-0494

The Local Leader in Comfort

With a trusted team and great reputation, we deliver the server and expertise you need to stay comfortable year-round.

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Our Mission: Comfortable Homes & Happier Customers

When we started Ultimate Comfort, we knew we wanted to create a company that provided the quality products and solutions needed to make our customer’s lives more comfortable. We also wanted to create a company with exceptional customer service—one that reflected our values of treating people fairly and honestly, and our belief that success comes from helping people solve problems and find solutions.

Above all, we imagined a company that listened to our customers and made the best possible recommendations for meeting your needs. A company that ensured your comfort from our very first meeting to your final “ah…” when you experience the warmth of your new heater on a January night, cool air from your AC in August, or when you relax in a warm bath.

For us, the relationships we build with customers are as important to us as the solutions we provide. We look forward to meeting you and finding out how we can help you live and work more comfortably.

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Fully Licensed in Oregon & Washington
CCB # 194625; Metro License # 10755 – WA-ULTIMC*874B3

Doing the Right Thing

Whether it’s the great service we provide, the honest recommendations we give, or our quality guarantee, we believe in doing right by our customers and going the extra mile to ensure the job is done right. We do free site visits for every project, no matter the size, to make sure we have a clear understanding of your needs and can provide accurate estimates. We’ll always stick to our bids, so you can stick to your budget—and if there are any flaws in our workmanship, we’ll fix it fast and free, with no questions asked.

Educating & Empowering Customers

Too many companies think of sales first, customers second, so they pressure people into buying products that may not be a good fit. At Ultimate Comfort, we want to help you make the absolute best decisions for your home and budget. We promise to provide you with honest recommendations, fair pricing, and the support you need to choose the best solution for your needs.

Supporting Healthier Homes & Environments

As a partner of Energy Trust of Oregon, we carry an extensive line of energy efficient heating and cooling products that can reduce your carbon footprint and your utility bill. If you’re looking for energy efficient products, we’re committed to helping you find the best options for your home and budget.

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Ensuring your Comfort from Start to Finish

At Ultimate Comfort, we take comfort to mean so much more than being warm on a winter evening or cool on a hot summer day. It means that you’re as comfortable working with us as you are with the solutions we provide. It means the comfort of being listened to and treated well. And it means the peace of mind that comes from knowing that you made the right choice.

Contact Us: (503) 786-0494
Ralph Shafer
Ralph Shafer
General Manager

Ralph joined the HVAC industry in 1997, and has taken magnificent pleasure in providing each of his clients the best customer service experience while providing personal attention to each detail of their project. In 2011, with the support of his wife Teresa (36 years together), and friend & co-worker Dave Pershing, they decided to open the doors of Ultimate Comfort. From that day forward, he strives to provide the best experience to all his customers. In Ralph’s free time, he enjoys boating with our mascot Bentley, camping with his family and movie night with his wife, Teresa.

Ralph and Dave’s commitment as business partners of Ultimate Comfort, is to always work hard to build a sustainable and enjoyable place for all their employees to call home, and to allow them the opportunity to carry on the Ultimate Comfort way of serving each of our customers.

Dave Pershing
Dave Pershing
Operations Manager

Dave joined the HVAC industry in 1989, and appreciates a job well done, every time. When Dave agreed to open the doors of Ultimate Comfort with Ralph and Teresa, he was eager to offer a superior level of service to each of their customers. Dave takes pride in a job well job, and a satisfied customer. Dave’s goal is to get your home warm & toasty in the winter, and cool and comfortable in the summer. When Dave isn’t working magic with your HVAC system, he enjoys wake surfing with his wife, Julie and their family and bowling with the Ultimate Comfort Bowling Team here in Milwaukie.

Ralph and Dave’s commitment as business partners of Ultimate Comfort, is to always work hard to build a sustainable and enjoyable place for all their employees to call home, and to allow them the opportunity to carry on the Ultimate Comfort way of serving each of our customers.

Teresa Shafer
Teresa Shafer
Chief Financial Officer

Teresa Shafer, married to Ralph Shafer joined the Ultimate Comfort Team at start of the business in 2011. Teresa shares her 38 years of banking and customer experience with the Ultimate Team. Teresa offers a passion for customers and team work; and values a job well done. In Teresa’s free time, she enjoys travelling, camping, and experiencing new adventures with their daughter, Ralph, and of course our favorite mascot Bentley.

Kristi Parr
Kristi Parr
Assistant General Manager

Kristi Parr joined the Ultimate Comfort Team in 2015. Kristi brings 15 years of customer service and small business experience to our team. She prides herself in being very detail oriented and she gives each of her customers 110%. Kristi is a graduate from Marylhurst University and owned a small business through college here in Portland. In her free time, she enjoys cooking, hosting BBQs, mixed media painting, and going on adventures with her dogs.

“Our home is somewhere, where at the end of the day we deserve to feel safe and comfortable. One of the ways we achieve this, is with the help of a properly running HVAC system. Therefore, I understand the value in getting broken equipment on our books, and each of our customers taken care of with a sense of urgency and importance.”

Interested in working with Ultimate Comfort?

We’re always looking for qualified technicians to join our team. Please email a resume and cover letter to [email protected] or call (503) 786-0494 for more information.

How Can We Help You?

Have an emergency? Call (503) 786-0494